Fees and Funding

At be™, we are committed to providing clear information about our fees and the funding options available to support your child’s access to high‑quality allied health services.

If you have questions about anything on this page, our team is here to help.

Fees

  • For Occupational Therapy, Speech Pathology, Social Work:

    Services are charged in line with the NDIS Price Guide under the relevant Allied Health Professional support item.

    Standard Assessment – $387.98
    2-hour initial appointment
    Includes 75-90 minutes face-to-face time and 30-45 minutes for administration, assessment scoring, and follow-up.

    Short Assessment – $290.98
    90-minute appointment
    Includes 60 minutes face-to-face time and 30 minutes for administration, assessment scoring, and follow-up.

  • For Occupational Therapy, Speech Pathology, Social Work:

    Services are charged in line with the NDIS Price Guide under the relevant Allied Health Professional support item.

    Standard Support Session – $193.99
    60-minute appointment
    Includes 50 minutes face-to-face time and 10 minutes for administration and clinical notes.

  • Allied Health Assistant (AHA)works under the supervision of your child’s therapist:

    Services are charged in line with the NDIS Price Guide under the relevant Allied Health Assistant support item.

    • A Support Plan is written by your overseeing therapist prior to the commencement of any AHA supports. This outlines the client’s goals and provides strategies and suggestions as to how to achieve these goals; they are written in conjunction with parents/carers and are available to families at their request. Cost - $193.99
      (60-minute report)

    • Monthly billable supervision sessions between your child’s overseeing therapist and AHA are also included in this service. These meetings run for 30-minutes and are billed at the AHP and AHA standard NDIS rates.

    • AHA sessions incur an extra 30-minute non-face-to-face charge per session for planning, preparation, note writing and reporting.

  • Non–Face-to-Face Services
    The therapist’s hourly rate may be applied to time spent on services that support your child’s therapy outside of appointments. These may include:

    • Report writing (e.g. initial assessment reports, NDIS progress reports, functional capacity reports)

    • Application documentation (e.g. Carer Allowance, Companion Card applications).

    • Email communication with other members of your child’s team

      • Emails that include clinical advice, resources, or guidance and take longer than 15 minutes may be billed at the therapist’s standard rate. This helps ensure accurate clinical records and recognises therapist time.

    • Clinical liaison and coordination of care (e.g. meetings with key stakeholders).

    • School access coordination, which includes a 30-minute non–face-to-face administration/therapist fee to organise school-based services.

    • Designing individual resources (e.g. communication boards, visual schedules, social stories).

    These supports help ensure your child’s therapy is well planned, consistent, and tailored to their individual needs.

  • Travel Fees

    Travel time is charged in line with the NDIS Price Guide. A maximum of 30 minutes per session is typically billed, with up to 60 minutes per session where required.

    Where applicable, an additional $1.00 per kilometre may be charged to cover travel-related costs, including fuel and therapist time.

    We generally travel within a 30 km radius of Maleny. If your location falls outside this area, travel may still be possible if another appointment in your area can be shared, helping us maintain efficient scheduling and reduce costs.

    Travel fees help ensure our therapists can reach your home, school, or community setting safely and efficiently, while still providing high-quality, individualised therapy. This allows us to offer flexible services in locations that suit your child’s needs, while maintaining the quality and consistency of care you expect.

  • Cancellations

    If you need to cancel or change an appointment, a 100% cancellation fee will apply unless we receive at least 48 business hours’ notice before the scheduled appointment time.

    We understand that cancellations are sometimes unavoidable. If you’re unable to attend your appointment, you may wish to consider one of the following options instead:

    • Telehealth session.

    • Parent consultation (phone or Zoom).

    • NDIS review or report preparation.

    • Creation of visuals or a home program.

    These options allow your child’s allocated therapy time to still be used in a meaningful way.

    No Charge for Filled Appointments

    If we are able to fill the cancelled appointment with another client, the cancellation fee will be waived.

    Business Hours

    Our business hours are 8:00am to 4:30pm, Monday to Friday.
    Weekends and public holidays are not considered business hours.

    How to Provide Notice

    To allow enough time to offer the appointment to another family, cancellation requests must be made by phone to 0490 352 644. Please note that cancellations made via email or social media will not be accepted.

    We understand that cancellation policies can feel strict at times, but they help us run our schedule efficiently and ensure we can continue providing high-quality services to all families.

Funding

National Disability Insurance Scheme (NDIS)

We are not a registered NDIS provider however we can support families with Plan-Managed and Self-Managed NDIS funding.

Eligible participants can use their NDIS plan to access a range of services, including:

  • Comprehensive Assessments – to understand your child’s strengths, needs, and goals

  • Therapy Sessions – tailored, evidence-based support delivered by our skilled clinicians

  • Reports & Planning Support – including NDIS progress reports, goal tracking, and planning documentation

We work closely with families to navigate the NDIS process, help with service agreements, and ensure your child receives the right supports at the right time.

Medicare/ EPC /Chronic Disease Management

(GP Referral)

Where eligible, Medicare rebates may be available through a GP-referred Chronic Disease Management (CDM) plan.

This referral allows access to up to five rebated allied health sessions per calendar year. The plan can be reviewed and renewed annually by your GP if your child continues to require support.

Please note, you may still incur and out-of-pocket cost once your rebate has been applied.

Unused sessions do not carry over into the new year, and the allowance resets each calendar year.

Medicare Helping Children with Autism Package

(Paediatrician Referral)

A paediatrician may refer you to our service if you are exploring or have an Autism diagnosis using a HCWA 135 referral. This will give you access to a rebate for:

Assessment service - Up to 4 allied health assessment sessions to support diagnosis or to contribute to a treatment & management plan for a child younger than 13 years.

Treatment services - Up to 20 allied health treatment sessions (speech pathologists, OTs, etc.) for children under 15 years — provided a treatment plan was in place before the child turned 13.

These session totals are lifetime allowances, not annual. Once used, the entitlement doesn’t renew each year.

Please note, you may still incur and out-of-pocket cost once your rebate has been applied.

Private Health Insurance

Depending on your level of cover, you may be eligible for a rebate through:

  • Extras Cover (Speech Pathology / Occupational Therapy)

  • Allied Health benefits

Please check with your insurer as rebates vary by fund and level of cover.